Privacy Policy – jljl 26 Casino

1.Introduction

This Privacy Policy ("Policy") describes how jljl 26 Casino ("jljl 26," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "Player," or "User") who access or use the jljl 26 website, mobile platform, and all associated gaming services (collectively, the "Platform").

This Policy applies to all personal data processed by jljl 26 in connection with the Platform, regardless of whether you are a registered account holder, a visitor browsing the Platform, or a person who contacts our customer support team. It covers data collected online through the Platform as well as data you may provide to us through other channels such as live chat or email correspondence.

This Policy should be read together with our Terms and Conditions, which govern your overall use of the Platform. By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

2.Data Controller

jljl 26 Casino acts as the personal information controller ("PIC") in respect of the personal data it collects and processes in connection with the Platform, as defined under the Philippine Data Privacy Act of 2012. As PIC, jljl 26 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data privacy laws and regulations.

jljl 26 has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data privacy laws. Contact details for the DPO are provided in Section 14 of this Policy.

3.Personal Data We Collect

jljl 26 collects the following categories of personal data in connection with the Platform:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification numbers (e.g., Philippine passport, SSS, UMID, driver's licence, or PhilSys ID number).
• Contact Data: Email address, Philippine mobile number, and residential address (including barangay, city/municipality, province, and postal code).
• Account Data: Username, encrypted password, account registration date, account status, and communication preferences.
• Financial Data: GCash number, PayMaya account details, bank account details (BPI, BDO, UnionBank, Metrobank, or other Philippine banks), debit card details (last four digits only), deposit and withdrawal history, and transaction records.
• Gaming Data: Game history, wager amounts, win/loss records, session duration, bonus usage, and responsible gaming tool settings (e.g., deposit limits, self-exclusion status).
• Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and approximate geolocation data derived from IP address.
• Usage Data: Pages visited on the Platform, features accessed, time spent on the Platform, clickstream data, and referral source.
• Communications Data: Records of your correspondence with jljl 26 customer support, including live chat transcripts and email exchanges.
• KYC Verification Data: Copies of government-issued identification documents, proof of address documents, and selfie photographs submitted for identity verification purposes.

jljl 26 does not intentionally collect sensitive personal information as defined under the Data Privacy Act (e.g., health data, religious beliefs, political affiliations) unless specifically required by law or with your explicit consent.

4.How We Collect Your Data

jljl 26 collects personal data through the following means:

• Direct Collection: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically through cookies, web beacons, server logs, and similar tracking technologies when you access the Platform.
• Third-Party Sources: Identity verification data from KYC service providers; fraud detection data from anti-fraud service providers; payment data from payment processors (GCash, PayMaya, and Philippine banks); and game data from our licensed game providers (including Ezugi and other integrated providers).
• Regulatory Sources: Data received from PAGCOR, the Anti-Money Laundering Council (AMLC), or other Philippine government authorities in connection with regulatory compliance obligations.

5.Purpose & Legal Basis for Processing

jljl 26 processes your personal data for the following purposes, each supported by a lawful basis under the Data Privacy Act of 2012:

• Account Registration & Management: To create and manage your jljl 26 account, verify your identity, and provide access to the Platform's gaming services. (Legal basis: Performance of contract; compliance with legal obligation.)
• KYC & AML Compliance: To verify your identity and age (21+), comply with the Anti-Money Laundering Act (AMLA), and meet PAGCOR regulatory requirements. (Legal basis: Compliance with legal obligation.)
• Payment Processing: To process deposits and withdrawals via your chosen Philippine payment method and maintain accurate financial records. (Legal basis: Performance of contract; compliance with legal obligation.)
• Gaming Services: To provide, operate, and improve the games and features available on the Platform, including live casino, slots, bingo, and sports betting. (Legal basis: Performance of contract.)
• Responsible Gaming: To monitor gameplay patterns, enforce responsible gaming tools (deposit limits, self-exclusion), and identify players who may be at risk of problem gambling. (Legal basis: Legitimate interest; compliance with legal obligation.)
• Fraud Prevention & Security: To detect, investigate, and prevent fraud, money laundering, cheating, and other prohibited conduct on the Platform. (Legal basis: Legitimate interest; compliance with legal obligation.)
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance. (Legal basis: Performance of contract; legitimate interest.)
• Marketing & Promotions: To send you information about jljl 26 promotions, bonuses, and new features, where you have consented to receive such communications. (Legal basis: Consent. You may withdraw consent at any time.)
• Platform Analytics & Improvement: To analyse usage patterns, improve the Platform's performance and user experience, and develop new features. (Legal basis: Legitimate interest.)

6.Data Sharing & Disclosure

jljl 26 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Game Providers: Licensed game providers integrated into the Platform (such as Ezugi) receive limited gaming session data necessary to deliver their games. These providers are contractually bound to process data only for the purpose of providing their services to jljl 26.
• Payment Processors: Philippine payment service providers (GCash, PayMaya, and partner banks) receive the financial data necessary to process your deposits and withdrawals.
• KYC & Fraud Prevention Providers: Identity verification and anti-fraud service providers receive identity and document data to perform verification checks on behalf of jljl 26.
• Regulatory Authorities: PAGCOR, the AMLC, the National Privacy Commission (NPC), and other competent Philippine government authorities may receive your data as required by law, court order, or regulatory directive.
• Professional Advisers: Legal, accounting, and auditing firms engaged by jljl 26 may access personal data to the extent necessary to provide their professional services, subject to strict confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of jljl 26's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

7.Data Retention

jljl 26 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account & KYC Data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with AMLA record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by AMLA and PAGCOR regulations.
• Gaming History: Retained for a minimum of three (3) years from the date of each gaming session.
• Customer Support Records: Retained for two (2) years from the date of the last interaction, unless a longer period is required for dispute resolution.
• Marketing Consent Records: Retained until you withdraw your consent, plus one (1) year thereafter as evidence of consent.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with jljl 26's data disposal procedures.

8.Data Security

jljl 26 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jljl 26 Platform.
• Encryption of sensitive data at rest, including financial data and KYC documents.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of the Platform's infrastructure.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

9.Cookies & Tracking Technologies

jljl 26 uses cookies and similar tracking technologies on the Platform to enhance your experience, analyse usage, and support security functions. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management, login authentication, and security features. These cookies cannot be disabled.
• Performance & Analytics Cookies: Used to collect anonymised data about how visitors use the Platform, helping jljl 26 identify areas for improvement. These cookies do not identify you personally.
• Functional Cookies: Used to remember your preferences (such as language settings and responsible gaming tool configurations) to provide a more personalised experience.
• Marketing Cookies: Used to deliver relevant promotional content about jljl 26 to you on the Platform, based on your gaming activity and preferences. These cookies are only set with your consent.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For strictly necessary cookies, no consent is required as they are essential to the operation of the service.

10.Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by jljl 26:

• Right to Be Informed: You have the right to be informed of how your personal data is being collected and processed, as set out in this Policy.
• Right to Access: You have the right to request a copy of the personal data jljl 26 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure or Blocking: You have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purpose for which it was collected, or where processing is unlawful, subject to jljl 26's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interest. Upon receipt of a valid objection, jljl 26 will cease processing for the relevant purpose.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 14. jljl 26 will respond to all verified data privacy requests within thirty (30) days of receipt, in accordance with NPC guidelines.

11.Minors & Age Restriction

The jljl 26 Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gambling regulations. jljl 26 does not knowingly collect personal data from individuals under the age of 21.

If jljl 26 becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended, all associated data will be deleted in accordance with applicable law, and any deposits will be returned through the original payment channel.

If you are a parent or guardian and believe that your child has registered on the jljl 26 Platform, please contact our Data Protection Officer immediately using the contact details in Section 14.

12.Cross-Border Data Transfers

Some of jljl 26's service providers and game technology partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, jljl 26 ensures that appropriate safeguards are in place to protect your data, including:

• Contractual data processing agreements incorporating data protection clauses consistent with the requirements of the Philippine Data Privacy Act.
• Transfers only to countries or organisations that provide an adequate level of data protection as assessed by jljl 26 and, where applicable, recognised by the NPC.
• Limiting the scope of data transferred to the minimum necessary for the relevant service provider to perform their contracted function.

By using the jljl 26 Platform, you acknowledge and consent to the transfer of your personal data to service providers outside the Philippines where necessary for the provision of the Platform's services, subject to the safeguards described above.

13.Updates to This Privacy Policy

jljl 26 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. When material changes are made, jljl 26 will notify registered players via email or an in-platform notification prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. We encourage you to review this Policy periodically to stay informed about how jljl 26 protects your personal data. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.

14.Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jljl 26, please contact our Data Protection Officer:

• Data Protection Officer: jljl 26 Casino – Data Protection Office
• Email: [email protected]
• Live Chat: Available 24/7 via the chat widget on the Platform — select "Privacy & Data" as your enquiry type.
• Response Time: We aim to acknowledge all data privacy requests within 5 business days and resolve them within 30 days.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. NPC contact details are publicly available on the NPC's official government website.